Do you have an issue in your browser where Disney+ just stops after the initial logo (like the star logo)? I’ve seen a lot of fixes posted online, one of which is “disable your adblocker”. Well I’m saying “enable your ad blocker” but specifically uBlock Origin if it’s Chrome, it skips the logo entirely and just starts the video.
Short and simple. I’m not saying it will work for everyone but it worked for me and my partner who both experienced the issue.